donderdagmiddag 18 september 2008
SAP CRM 2007 seminar
12:00 Ontvangst met lunchbuffet
13:00 Welkom
13:30 • Parallelsessie 1: Presentatie SAP CRM Marketing & Sales
• Parallelsessie 2: Presentatie SAP CRM Service
14:00 Pauze
14:30 • Parallelsessie 3: Presentatie SAP CRM Interaction Center
• Parallelsessie 4: Presentatie Customer Data Management
15:15 • Parallelsessie 5: Presentatie SAP CRM en Adobe InterActive
Forms
• Parallelsessie 6: Presentatie SAP E-Commerce
15:45 Pauze
16:15 Presentatie SAP CRM Upgrade
16:45 Afsluiting
17:00 Borrel