Yesterday's business depended on technology. Today's business is interwoven with technology. Nowadays, business processes can only be adapted at the same pace technology is developing.

CIO's who realise this and who take this into account when working on the technological design and development of their backbone, are able to adapt business processes more quickly, lower the costs of these adjustments and as a result create a better competitive position of their business.

The alternative is to remain "captivated" by inflexible technology "silo's" that delay the opportunity to conquer market share and improve productivity.