Hosting and Management

Management Services with added value

Taking a few important steps ahead.... pays off!

Service providers offering to manage your ICT environment will maintain your ICT systems as well as possible. Uphantis Service Center (USC) also promises to take good care of your ICT environment. Obviously. But there's more!

Management Services with added value

ICT is essential for successful management as it allows you to refine and streamline business processes to get and remain ahead of your competitors. However, continuous efforts are required to remain up-to-date and, better even, to anticipate business developments.

The highly experienced Uphantis Service Center consultants methodically and proactively work on the optimization of your ICT environment. In other words, they do not simply stick to the obligatory maintenance, but they also ensure your ICT environment is alive and kicking, day after day. USC achieves this through the intelligent use of technology. No more investments in and worries about high-quality and proactive management thanks to Uphantis!

Expertise results in better insight

Uphantis is known for its staff's extensive experience in ICT. Uphantis consultants have gathered an average of ten years' knowledge and experience through varied ICT training and employment processes. The same goes for the Uphantis Service Center experts, who are specialized in proactive management of ICT environments. Their experience allows them to quickly assess the situation in and around your organization. They immediately come up with the right proposals and they immediately take the right decisions. Moreover, through "applied technology", the USC experts ensure that:

• your ICT systems function in a reliable way, as agreed upon in the service level agreement (SLA).
• actions are systematically taken to further optimize your ICT systems.

Services provided by Uphantis Service Center

Uphantis offers the following SAP services from the USC:

• Hosting
• SAP Technical Application Management
• Functional Application Management
• SAP System Audit

Functional Management

Functional management is responsible for the maintenance of the process specifications for the user organization.

Functional Application Management

Is responsible for the maintenance of the application software and the databases.

SAP Technical Application Management

Is responsible for the technical maintenance of the SAP systems.

Technical Infrastructure Management

Is responsible for the management of the LAN, WAN, storage, backup and recovery facilities, housing/hosting and the management of hardware components.