Functional Application Management

Functional application management focuses on the functional support to end users of your SAP environment and setting up your SAP (customizing: ABAP, JAVA), so that it meets the requirements of the business processes.

Uphantis relies on the ASL method for the setup and implementation of its functional application management. ITIL is the standard used by Uphantis for Infrastructure Management and Prince2 is the Uphantis standard for project-related adjustments.

ASL consists of a vision on organization, management and processes related to application management based on best practices.

Management activities Functional Application Management

Functional application management aims to guarantee the continuity and quality of your business processes, which are displayed in SAP. In this regard, SAP functional application management offers high-quality operational support. Through a functional application management agreement on demand, you can count on Uphantis for support in the adaptation of your SAP application to the constantly changing business environment as well as the optimization and further development of your application.

Management activities Technical Application Management

Technical application management refers to all the services related to:

• maintenance of the SAP programs in place;
• the development of new programs, transactions, forms, interfaces, screens and other custom activities;
• amendments to standard SAP programs;
• implementation of corrections from SAP (OSS notes, Hot Packages).
• to offer you all these activities, we support the entire range of development techniques and tools available in or directly related to the SAP package. We carefully monitor and implement new developments, such as solutions for Smartforms, SAP Enjoy Controls and ABAP Objects.